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Euro Cash Register Ltd Unit 5 Bramery Business Park, Alstone Lane, Cheltenham, Gloucestershire, GL51 8HE, United Kingdom.

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Samsung software installation problems

Common problems for samsung / sam4s software installations.

Error codes for communication between software and samsung/sam4s cash registers:

-1=Bar Argument Entry
-2=File Open Error
-3=File Information Wrong
-4=File Size Mismatch
-5=Argument conversion Error
-6=File Write Error
-7=Unknown Command
-8=Time Out Error (No connection to ECR, try cable, comms port and ECR settings)
-9=Packet Size Error (Usually wrong till type specified or corrupt file)
-10=Packet Number mismatch (file corrupt)
-11=Bad CRC (Bad communications, usually via modem on bad phone line)
-12=Machine Busy (Usually comms already taking place)
-13=Prepoll Error. Consolidated data already exists not allowing you to do another consolidation until the data is collected to PC
-14=As Above, however failure of consolidation usually due to product mismatch. (product files are different sizes in the machines.
-15=Report clear error. Unable to clear report, do 180 prepoll report manually
-99= User stopped comms

Error not listed ? please go to support site for help and more in depth answers.

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